Management

 


PERFORMANCE MANAGEMENT

Duration 0.5 to 2 days

8Fold’s performance management programs are designed to help managers have effective everyday conversations and formal appraisal discussions with staff about their performance.

Our performance management training programs include:

  • Managing Team Performance
  • Performance Management Appraisal Meetings

NEGOTIATING TO PERFORMANCE

Duration 2 to 3 days

Negotiation is an integral part of creating value for the organization. Your success depends on your personal skills as a negotiator, whether you are seeking resources for your project or team, deciding on a new hire’s salary, or inking a high-stakes deal for your company.

In this negotiation training program, you will gain insight into the habits of dealmakers as you build your own skills. Through a series of group exercises and simulations, you will learn how to execute proven tactics, refine your personal negotiating style, and improve your ability to bargain successfully and ethically in any situation


ESSENTIAL HR SKILLS FOR MANAGERS

Duration: 2-3 days

As a manager, it is critical that you lead your organization effectively and efficiently. 8Fold provides you with a broad range of training opportunities to help you develop professionally and improve your managerial skills. This course is designed to provide managers with the essential management skills they need to effectively manage their teams. Case studies and practical exercises help delegates to effectively apply knowledge learned.


CHANGE MANAGEMENT

Duration: 0.5 to 1day

Managing change successfully is a core skill for successful leaders, project teams and anyone needing to make change happen and influence others to change behaviour. In a modern organisation, that’s everyone.

8Fold delivers customised training, coaching and knowledge management to build organisations’ and teams’ change management skills.


ESSENTIAL FINANCE SKILL FOR MANAGERS

Duration: 3-4 days

This course is ideal if you’re a manager looking for a basic grounding in key financial documents and processes. If you are in or getting ready for a management position … If you must prepare, interpret or approve budgets, financial reports or business plans … If you want to be able to better understand and communicate the financial results and performance of your organization … this course is for you.

It cuts through the theory and jargon to provide practical, real-world training in the essential financial skills that every manager need.


OTHER COURSES

  • Business Communication
  • Customer Service Management
  • Stress Management in the Work Place

CUSTOMER SERVICE SKILLS

Duration: 1 to 2 days

Keep growing your turnover through repeat business and word of mouth referrals by delivering excellent customer service.

Your customer is central to your business world, this workshop gives you the skills and techniques required to provide the very best customer care.


 

 

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